There are several shipping options as listed below. The shipping times listed are only ETAs (Estimated Time of Arrivals) and is intended only as a Guideline. and only offers a general estimate. Please click here to read our Shipping and Refunds policy. 

 

--- EMS SHIPPING ---

  • Delivery Times
  • Generally 3-5 business days.
  • Some counties and areas may take longer than 5 business days due to customs holds, etc.
  • Package Size and Weight
  • Maximum weight per package is 30kg.
  • Each package size must not exceed 3m².
  • Depending on the country, the maximum size may be different.

  • Service Features
  • Door-to-door, customs-cleared service.
  • Hold at local post office for 7 days.
  • Insured up to maximum of 2,000,000 ¥
  • Insured amounts under 20,000¥ is included free of charge.
  • Automated Online tracking giving you shipment status 24/7
  • Automatically updates you and Tuned Japan by e-mail.
  • Please note - Tuned Japan bears no responsibility for customs fees.

    • --- SAL SHIPPING ---
      • Delivery Times
      • Generally 3-4 weeks.
      • Package Size and Weight
      • Maximum weight per package is 30kg.
      • Each package size must not exceed 3m².
      • Depending on the country, the maximum size may be different.

      • Service Features
      • This is a service where international mail is handled as surface mail in both Japan and the destination country and as airmail between the two countries.
      • There is no insurance included in SAL shipping
      • Tracking service may not served in some counties/areas
      • Please note - Tuned Japan bears no responsibility for customs fees if applicable.

       

      --- SURFACE ---

       

      • Delivery Times
      • Generally 1-3 months.
      • Package Size and Weight
      • Maximum weight per package is 30kg.
      • Each package size must not exceed 3m².
      • Depending on the country, the maximum size may be different.

       

      •  Service Features
      • There is no insurance included for Surface.
      • Tracking service is not available.
      • In case of delivery delay, damage, or loss, neither Tuned Japan nor the shipper will take responsibility.
      • Not recommended for fragile goods.